EARN CURVE
PRIVACY POLICY
Earn Curve Privacy Policy
Last Updated: May 2025
1. Introduction
Earn Curve (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, and services (collectively, the “Platform”). By using the Platform, you agree to the terms of this Privacy Policy.
This Privacy Policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It also aligns with our obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), as we are registered with the Australian Transaction Reports and Analysis Centre (AUSTRAC) as a Digital Currency Exchange.
2. Information We Collect
We collect personal information to provide our services, comply with legal obligations, and improve your experience on the Platform. The types of personal information we may collect include:
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Identity Information: Full name, date of birth, nationality, and government-issued identification (e.g., passport, driver’s license).
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Contact Information: Email address, phone number, and residential address.
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Financial Information: Bank account details, transaction history, and details related to your digital currency holdings.
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Technical Information: IP address, device information, browser type, and login data.
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Usage Information: Details of your interactions with the Platform, including transaction records and account activity.
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KYC/AML Information: Information required for identity verification and compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) laws, such as proof of address and source of funds.
3. How We Collect Your Information
We collect your personal information through:
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Account Registration: When you create an account on the Platform.
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Transactions: When you buy, sell, trade, or transfer digital currencies.
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Communications: When you contact us via email, phone, or support requests.
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Automated Technologies: Through cookies, server logs, and other tracking technologies when you use the Platform.
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Third Parties: From identity verification services, financial institutions, and regulatory bodies as required by law.
4. How We Use Your Information
We use your personal information for the following purposes:
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Account Management: To create and manage your account, including verifying your identity.
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Transaction Processing: To facilitate the buying, selling, trading, and transferring of digital currencies.
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Compliance: To comply with legal obligations, including AML/CTF requirements, tax reporting, and responding to lawful requests from law enforcement or government agencies.
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Security: To protect the Platform and your account from fraud, unauthorized access, and other security risks.
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Customer Support: To respond to your inquiries, provide assistance, and improve our services.
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Marketing: To send you updates, promotions, and information about our services (you may opt out at any time).
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Analytics: To analyze Platform usage and improve our services.
5. Disclosure of Your Information
We may disclose your personal information in the following circumstances:
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Service Providers: To third-party service providers who assist us in operating the Platform, such as identity verification services, payment processors, and data storage providers.
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Legal Compliance: To comply with legal obligations, including responding to lawful requests from law enforcement, regulatory authorities, or government agencies.
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Business Transfers: In connection with a merger, acquisition, or sale of assets, where your personal information may be transferred to the new owner.
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Protection of Rights: To protect our rights, property, or safety, or that of our users or others.
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Nominated Advisers: If you select a Nominated Adviser, they will have access to your account information as outlined in the Terms of Use.
We do not sell your personal information to third parties.
6. Data Security
We take the security of your personal information seriously and implement industry-standard measures to protect it, including:
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Encryption: Using encryption technologies to secure data transmission and storage.
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Access Controls: Restricting access to personal information to authorized personnel only.
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Secure Storage: Storing personal information in secure data centers that comply with international security standards (e.g., ISO 27001, PCI DSS).
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Two-Factor Authentication (2FA): Requiring 2FA for significant transactions, such as withdrawals and high-value trades.
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Regular Audits: Conducting regular security audits and vulnerability assessments.
Despite these measures, no method of transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and enabling security features such as 2FA.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. For example:
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Account information is retained while your account is active and for a period thereafter to comply with legal requirements.
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Transaction records are retained for at least seven years to comply with AML/CTF obligations.
When your personal information is no longer needed, we will securely delete or anonymize it.
8. Your Rights and Choices
Under the Privacy Act 1988 (Cth), you have certain rights regarding your personal information, including:
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Access: You may request access to the personal information we hold about you.
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Correction: You may request that we correct any inaccurate or incomplete personal information.
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Deletion: You may request that we delete your personal information, subject to legal obligations that require us to retain certain data.
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Opt-Out: You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
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Complaints: If you believe your privacy rights have been violated, you may lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, please contact us at [Insert Contact Email].
9. Third-Party Websites and Services
The Platform may contain links to third-party websites or display third-party content. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
10. International Data Transfers
Earn Curve is based in Australia, and your personal information is primarily stored and processed within Australia. However, in some cases, your data may be transferred to or accessed by our service providers located outside Australia. We ensure that any international data transfers comply with applicable laws and that appropriate safeguards are in place to protect your personal information.
11. Children’s Privacy
Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Platform or through other communication channels. Your continued use of the Platform after such changes constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
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Email: info@earncurveinvest.com